Privacy Policy

TechTaswiq is a creative digital agency. We help businesses with brand, content, websites, e-commerce, digital transformation, and marketing.

Client projects may be contracted and invoiced through our registered Sri Lankan company, while client coordination is handled by our Saudi-based team.

When you contact us or work with us, we may collect the following information:

• Contact form information.
• Your name.
• Your company.
• Your email address.
• Your phone or WhatsApp number.
• A website or social media link.
• Project details, including what you need help with and the main challenge.
• Budget and timeline information.
• Records of our communication with you.

You choose what to share. Some fields in our contact form are optional.

We use this information to:

• Respond to inquiries.
• Prepare proposals.
• Manage projects.
• Communicate with clients.
• Improve our services.
• Meet legal or contractual obligations.

In plain terms, we handle your information for reasons such as these:

• To respond to your request, or to take steps you ask for before we agree to work together.
• To carry out an agreement we have with you.
• Because you have chosen to give it to us, for example by sending an inquiry.
• To meet legal or contractual obligations.
• For our legitimate business interests, such as running and improving our services and keeping our website secure.

The reasons that apply can depend on where you are and on the law that applies to you. This section is a general explanation and not a statement of legal advice.

We may share information with:

• Team members and contractors who are involved in delivering the work.
• Service providers, such as hosting, email, analytics, forms, and communication tools.
• Clients and approved third parties, when this is needed for a project.

We share what is needed for the purpose and no more.

Our team operates across Saudi Arabia and Sri Lanka, so information may be processed in both countries.

The third-party tools we use may also process data in other countries. Their locations and rules are set by those providers.

We keep inquiry and project information only for as long as it is needed for the purpose we collected it for, to meet our contractual obligations, or to meet legal requirements.

Depending on the law that applies to you, you may be able to:

• Ask to access the personal data we hold about you.
• Ask us to correct personal data that is wrong.
• Ask us to delete personal data, where this applies.
• Withdraw your consent, where we rely on it.
• Contact us with questions or concerns about privacy.

We may need to confirm your identity first, and some requests may be limited by law or by our contractual obligations. To make a request, use the contact details at the end of this policy.

We use the following tools to understand how visitors use this website and to improve it:

• Google Tag Manager, to manage the tools listed here without changing the website's code each time.
• Google Analytics (GA4), to understand traffic, such as which pages are visited and how people arrive at the site.
• PostHog, for product analytics such as which pages and actions are used, including session recordings of how visitors move through the site.

None of these tools load until you accept the cookie banner shown on your first visit. If you decline, your visit is not tracked by these tools. You can change your choice at any time using “Cookie preferences” in the footer, and you can also control cookies through your browser settings.

We use reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. When there are material changes, they will be reflected on this page.

If you have a question about this policy or your information, contact us:

Email

hello@techtaswiq.com

Contracting company

[Contracting company name to be added]

Registration details

[Registration details to be added]